This is the privacy notice of GWBHarthillsLLP. In this document, “we”, “our”, or “us” refer to GWBHarthillsLLP registered in England and Wales under number OC371673.
Our registered office is at 7 North Church Street, Sheffield S1 1TD
This notice is delivered in short and long form.
Short Form Privacy Notice
Further, Our DPO is always available to answer any questions or queries relating to how we collect, store and secure data, so feel free to contact him at any time by email, telephone 0114 2909500 or write to him at DPO, 7 North Church Street, Sheffield S1 1TD. GWBHarthillsLLP is a Data Controller and a Data Processor.
In detail, your rights are explained here. Please read this to ensure that you understand your rights. www.knowyourprivacyrights.org
In brief, If you think that GWBHarthillsLLP are holding your PII, then you can make a request to us. We will verify the request and if we do, you have a number of rights in relation to that information.
You can ask us for:
access to it,
to rectify, erase and restrict it,
to object to it being processed (used in any way), or to withdraw consent for it to be processed.
We must also tell you the reasons for which we are holding (processing) your PII data, the categories of data that we are holding, how long we plan to hold it and details of any recipients.
In certain circumstances, you can also ask us for a copy of your PII, in machine format, to allow for the transference of the data, to another organisation. Please contact the GWBHarthillsLLP DPO, using any of the mechanisms detailed above, if you wish to exercise any of those rights. We have one month to respond to any such request.
If you don’t feel that GWBHarthillsLLP have responded correctly to any request that you may make of them, regarding your data, you have the right to complain to a Supervisory Authority. In the United Kingdom, the Supervisory Authority is the Information Commissioner’s Office. https://ico.org.uk/concerns0303 123 1113.
It is not necessary to provide us with any information to view our website, read articles or view our services. However, some of the facilities on our website are interactive and it may be necessary to provide information to us, such as when you register for a newsletter or purchase services. In those cases, we will only use the information that you provide, for that specific purpose. It will be retained only for so long as is necessary to provide that service. Every service is reviewed each year.
Long Form Privacy Notice
- This is a notice to inform you of our policy about all information that we record about you. It sets out the conditions under which we may process any information that we collect from you, or that you provide to us. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information.
- We regret that if there are one or more points below with which you are not happy, your only recourse is to leave our website immediately.
- We take seriously the protection of your privacy and confidentiality. We understand that all visitors to our website are entitled to know that their personal data will not be used for any purpose unintended by them, and will not accidentally fall into the hands of a third party.
- We undertake to preserve the confidentiality of all information you provide to us, and hope that you reciprocate.
- Our policy complies with UK law accordingly implemented, including that required by the EU General Data Protection Regulation (GDPR).
- The law requires us to tell you about your rights and our obligations to you in regards to the processing and control of your personal data. We do this now, by requesting that you read the information provided at knowyourprivacyrights.org
- Except as set out below, we do not share, or sell, or disclose to a third party, any information collected through our website.
The bases on which we process information about you
The law requires us to determine under which of six defined bases we process different categories of your personal information, and to notify you of the basis for each category.
If a basis on which we process your personal information is no longer relevant then we shall immediately stop processing your data.
If the basis changes then if required by law we shall notify you of the change and of any new basis under which we have determined that we can continue to process your information.
1. Information we process because we have a contractual obligation with you
When you create an account on our website, buy a product or service from us, or otherwise agree to our terms and conditions, a contract is formed between you and us.
In order to carry out our obligations under that contract we must process the information you give us. Some of this information may be personal information.
We may use it in order to:
1.1. verify your identity for security purposes
1.2. sell products to you
1.3. provide you with our services
1.4. provide you with suggestions and advice on products, services and how to obtain the most from using our website
We process this information on the basis there is a contract between us, or that you have requested we use the information before we enter into a legal contract.
Additionally, we may aggregate this information in a general way and use it to provide class information, for example to monitor our performance with respect to a particular service we provide. If we use it for this purpose, you as an individual will not be personally identifiable.
We shall continue to process this information until the contract between us ends or is terminated by either party under the terms of the contract.
2. Information we process with your consent
Through certain actions when otherwise there is no contractual relationship between us, such as when you browse our website or ask us to provide you more information about our business, including our products and services, you provide your consent to us to process information that may be personal information.
Sometimes you might give your consent implicitly, such as when you send us a message by e-mail to which you would reasonably expect us to reply.
Except where you have consented to our use of your information for a specific purpose, we do not use your information in any way that would identify you personally. We may aggregate it in a general way and use it to provide class information, for example to monitor the performance of a particular page on our website.
We continue to process your information on this basis until you withdraw your consent or it can be reasonably assumed that your consent no longer exists.
You may withdraw your consent at any time by instructing us by email at email@example.com by letter or telephone. However, if you do so, you may not be able to use our website or our services further.
3. Information we process because we have a legal obligation
We are subject to the law like everyone else. Sometimes, we must process your information in order to comply with a statutory obligation.
For example, we may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a search warrant or court order.
This may include your personal information.
Specific uses of information you provide to us
4. Information provided on the understanding that it will be shared with a third party
Where and if our website allows you to post information with a view to that information being read, copied, downloaded, or used by other people.
4.1. posting a message our forum
4.2. tagging an image
4.3. clicking on an icon next to another visitor’s message to convey your agreement, disagreement or thanks
In posting personal information, it is up to you to satisfy yourself about the privacy level of every person who might use it.
We do not specifically use this information except to allow it to be displayed or shared.
Once your information enters the public domain, we have no control over what any individual third party may do with it. We accept no responsibility for their actions at any time.
Provided your request is reasonable and there is no legal basis for us to retain it, then at our discretion we may agree to your request to delete personal information that you have posted. You can make a request by contacting us at firstname.lastname@example.org
5. Complaints regarding content on our website
If you complain about any of the content on our website, we shall investigate your complaint. Click here to view our Complaints Handling Policy.
If we feel it is justified or if we believe the law requires us to do so, we shall remove the content while we investigate.
If we think your complaint is vexatious or without any basis, we shall not correspond with you about it.
6. Information relating to your method of payment
Payment information is never taken by us or transferred to us either through our website or otherwise. Our employees and contractors never have access to it.
At the point of payment, you are transferred to a secure page on the website of PayPal. That page may be branded to look like a page on our website, but it is not controlled by us.
7. Information about your direct debit
When you agree to set up a direct debit arrangement, the information you give to us is passed to our own bank for processing according to our instructions. We do not keep a copy.
We are registered under the direct debit guarantee scheme. This provides for the customer’s bank to refund disputed payments without question, pending further investigation. Direct debits can only be set up for payments to beneficiaries that are approved originators of direct debits. In order to be approved, these beneficiaries are subjected to careful vetting procedures. Once approved, they are required to give indemnity guarantees through their banks.
8. Job application
If you send us information in connection with a job application, we may keep it for up to 3 months in case we decide to contact you at a later date.
9. Sending a message to our support team
When you contact us, whether by telephone, through our website or by e-mail, we only collect the data you have given to us in order to reply with the information you need. Without your specific consent to retain that data it is deleted once the enquiry has been satisfied.
When we receive a complaint, we record all the information you have given to us. We use that information to resolve your complaint. Once resolved, any data that is retained is anonymised.
11. Affiliate and business partner information
This is information given to us by you in your capacity as an affiliate of us or as a business partner.
It allows us to recognise visitors that you have referred to us, and to credit to you commission due for such referrals. It also includes information that allows us to transfer commission to you.
The information is not used for any other purpose.
We undertake to preserve the confidentiality of the information and of the terms of our relationship.
We expect any affiliate or partner to agree to reciprocate this policy.
Use of information we collect through automated systems when you visit our website
Cookies are small text files that are placed on your computer’s hard drive by your web browser when you visit any website. They allow information gathered on one web page to be stored until it is needed for use on another, allowing a website to provide you with a personalised experience and the website owner with statistics about how you use the website so that it can be improved.
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org
Find out how to manage cookies on popular browsers:
Microsoft Internet Explorer
To find information relating to other browsers, visit the browser developer’s website.
To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.
Some cookies may last for a defined period of time, such as one day or until you close your browser. Others last indefinitely.
12.1. to track how you use our website
12.2. to record whether you have seen specific messages we display on our website
12.3. to keep you signed in our site
13. Personal identifiers from your browsing activity
Requests by your web browser to our servers for web pages and other content on our website are recorded.
We may record information such as your geographical location, your Internet service provider and your IP address. We anonymise this information and use it solely in aggregate to assess the popularity of the webpages on our website and how we perform in providing content to you. Following the anonymisation process, no PII information is retained.
14. Our use of re-marketing
We do not use remarketing software.
Disclosure and sharing of your information
15. Information we obtain from third parties
We do not obtain PII information from 3rdparties.
16. Third party advertising on our website
We do not have 3rdparty advertising on our website.
17. Credit reference
We do not conduct credit reference checks via our website.
18. Data may be processed outside the European Union
Our websites are hosted in within the European Union.
Access to your own information
19. Access to your personal information
19.1. At any time you may review or update personally identifiable information that we hold about you, by contacting us email@example.com submitting a request.
19.2. To obtain a copy of any information that is not provided on our website you may send us a request at firstname.lastname@example.org
19.3. After receiving the request, we will confirm the validity of your request and then advise you of what PII information that we hold. If required it will be made available to you in digital form.
20. Removal of your information
If you wish us to remove personally identifiable information from our website, you may contact us at email@example.com
This may limit the service we can provide to you.
21. Verification of your information
When we receive any request to access, edit or delete personal identifiable information we shall first take reasonable steps to verify your identity before granting you access or otherwise taking any action. This is important to safeguard your information.
22. Use of site by children
22.1. We do not sell products or provide services for purchase by children, nor do we market to children.
22.2. If you are under 18, you may use our website only with consent from a parent or guardian
23. Encryption of data sent between us
We use Secure Sockets Layer (SSL) certificates to verify our identity to your browser and to encrypt any data you give us.
Whenever information is transferred between us, you can check that it is done so using SSL by looking for a closed padlock symbol or other trust mark in your browser’s URL bar or toolbar.
24. How you can complain
24.2. If a dispute is not settled, then we hope you will agree to attempt to resolve it by engaging in good faith with us in a process of mediation or arbitration.
24.3. If you are in any way dissatisfied about how we process your personal information, you have a right to lodge a complaint with the Information Commissioner’s Office. This can be done at https://ico.org.uk/concerns/
25. Retention period for personal data
Except as otherwise mentioned in this privacy notice, we keep your personal information only for as long as required by us:
25.1. to provide you with the services you have requested;
25.2. to comply with other law, including for the period demanded by our tax authorities;
25.3. to support a claim or defence in court.
26. Compliance with the law
However, ultimately it is your choice as to whether you wish to use our website.
We may update this privacy notice from time to time as necessary. The terms that apply to you are those posted here on our website on the day you use our website. We advise you to print a copy for your records.
© Andrew Taylor and Net Lawman Ltd/GWBHarthillsLLP